Samsung Washer Error Codes

Expert Tips

Have you come across a peculiar code on your Samsung washing machine? Simply trying to dismiss it may not resolve the actual issue, and the error code could show up again. What should be your course of action? First, aim to understand the reason behind this code showing up on your washer. It may be indicative of some ongoing problems with the machine, providing key insights into the issue. If sorting this out seems challenging, reaching out to a professional in appliance repair is a smart move. We can diagnose the problem and get your washing machine functioning properly again.

Quick Solutions for Resolving Error Codes on Samsung Washing Machines

Error Code: 4E - Water Supply Error

This error code occurs when your Samsung washing machine is unable to take in water. It signals a problem with the water supply, indicating that the machine is not receiving enough water to start the washing cycle.

Possible Causes:

Water Tap is Off: The main water supply to the machine might be turned off.
Kinked or Bent Hose: The water hose connecting to the washer might be kinked or bent, restricting water flow.
Clogged Filters: The filters in the hose or at the water inlet valve might be clogged with debris.
Faulty Water Inlet Valve: The valve that allows water to enter the washing machine might be malfunctioning.
Low Water Pressure: The water pressure in your home may be too low for the washing machine to operate correctly.
Control System Issues: Sometimes, a glitch in the washer’s control system can trigger this error.

Fixes:

Check Water Tap: Ensure that the water tap supplying the washer is fully open.
Inspect and Straighten Hose: Look for any bends or kinks in the hose and straighten them out.
Clean Filters: Remove and clean the filters located at the hose and water inlet valve.
Examine Water Inlet Valve: Check if the water inlet valve is functioning properly. If defective, it may need replacement.
Increase Water Pressure: If the water pressure is too low, you might need to address this with a plumber.
Reset or Repair Control System: Try resetting the washer. If the issue persists, a professional might need to check the control system.

Other error codes for the water not entering the washer correctly are: nF, 4C, 1 4C.

Error Code: CE - Hot/Cold Error

The CE error code in the context of a Samsung washing machine could refer to a “Hot/Cold Error,” which is not a standard error code listed for Samsung washers. If this is an error related to the temperature of the water supply, it might indicate that the washer is having difficulty detecting the correct temperature for the incoming water, or there’s an issue with the water hose connections.

Possible Causes:

Reversed Hose Connections: The hot and cold water hoses might be connected to the wrong inlets.
Faulty Water Inlet Valves: The valves that control the hot and cold water might not be functioning properly.
Temperature Sensor Malfunction: The washer’s temperature sensor could be faulty, leading to incorrect readings.
Water Supply Issue: There might be a problem with the home’s water supply

Fixes:

Check Hose Connections: Ensure that the hot and cold water hoses are connected to the correct inlets.
Inspect Water Inlet Valves: Verify that the water inlet valves are operating correctly and replace them if necessary.
Test Temperature Sensor: Evaluate the temperature sensor’s functionality and consider replacing it if it’s defective.
Verify Home Water Supply: Make sure that your home’s water supply is providing water at the appropriate temperatures.

Other washer hot/cold errors are: nF1, 4C2, 4E2, 14C2.

Error Code: 5E - Water Drain Error

The 5E error code on a Samsung washing machine indicates a problem with water drainage. This error occurs when the washer is unable to drain the water out of the drum within a specific time, typically during or after the wash cycle.

Possible Causes:

Clogged Drain Hose: The hose that drains water out of the washer might be blocked.
Blocked Filter: The debris filter or coin trap, if not cleaned regularly, can get clogged with lint, coins, or other small objects.
Faulty Drain Pump: The pump that expels water from the drum may be malfunctioning or broken.
Kinked Drain Hose: A bent or kinked drain hose can restrict water flow.
Drainage System Issues: Problems with the household drainage system, like a clogged sink or standpipe, can affect the washer.
Control System Glitches: Occasionally, software or control board issues in the washer can cause this error.

Fixes:

Unclog the Drain Hose: Check and clear any blockages in the drain hose.
Clean the Filter: Regularly clean the washer’s debris filter or coin trap.
Check the Drain Pump: Inspect the drain pump for any damage or blockages. If faulty, it may need to be replaced.
Straighten the Drain Hose: Ensure that the hose is not kinked or bent in any way that could impede water flow.
Examine Household Drainage: Make sure that your home’s drainage system is not clogged.
Reset or Repair Control System: Try resetting the washer. If the problem persists, it might require a technician to check the control system.

Other washer drainage errors: nd, SE, 5C, SC, 1 5C.

Error Code: 9E1 - Voltage Error

The 9E1 error code on a Samsung washing machine signifies a voltage error. This error occurs when the washer detects an electrical problem, specifically an issue with the voltage supply to the machine.

Possible Causes:

Power Supply Fluctuations: Inconsistent or incorrect voltage from the home’s electrical supply.
Electrical Surges: Sudden spikes in the electrical supply can cause this error.
Faulty Wiring or Connections: Problems with the washer’s internal wiring or its connection to the power outlet.
Control Board Malfunction: The washer’s control board might have issues regulating or detecting voltage.
Power Outlet Issues: The electrical outlet where the washer is plugged in might be faulty.

Fixes:

Check Home Power Supply: Ensure your home’s electrical system is providing consistent and correct voltage.
Use a Surge Protector: Protect the washer from power surges with a surge protector.
Inspect Wiring and Connections: Look for any loose or damaged wiring within the washer and at the power connection.
Evaluate the Control Board: The control board may need to be checked for functionality and potentially replaced.
Test the Power Outlet: Verify that the electrical outlet is working correctly. Consider using a different outlet to see if the problem persists.

Dealing with voltage errors requires caution as it involves the electrical system of both the washer and your home. If you are not experienced with electrical troubleshooting or if the problem continues after checking the power supply and connections, it’s advisable to consult a professional appliance technician. Our technicians can safely diagnose and correct issues related to the electrical supply and internal washer components.

Other errors that might show voltage issues: 9C1, 9C2, PF, 3E, 2E, 9E2, UC, 19C1, 19C2

Error Code: UE - Unbalanced Load Error

The UE error code on a Samsung washing machine indicates an unbalanced load problem. This error typically occurs when the laundry inside the drum is not evenly distributed, causing the washer to become unbalanced during the spin cycle. This imbalance can prevent the washing machine from spinning correctly or may lead to excessive vibration.

Possible Causes:

Unevenly Distributed Laundry: Clothes are not evenly placed within the drum.
Small or Single Heavy Item: Washing a single heavy item, like a blanket, without other items for balance.
Overloading or Underloading: Putting too many or too few items in the washer.
Worn Out Suspension Rods: The suspension system that supports the drum might be worn or damaged.
Improper Leveling of the Machine: The washer is not level on the ground.
Drum Problems: Issues with the drum itself, such as misalignment.

Fixes:

Redistribute Laundry: Open the washer and rearrange the clothes to balance the load.
Add or Remove Items: If washing a single heavy item, add more items for balance. Conversely, remove some items if overloaded.
Check Suspension Rods: Inspect and, if necessary, replace worn-out suspension rods.
Level the Washer: Adjust the feet of the washing machine to ensure it’s perfectly level.
Inspect the Drum: Check for any drum alignment issues and address them as needed.

When dealing with unbalanced loads, it’s usually a simple matter of redistributing or adjusting the items in the drum. However, if the UE error persists, especially after trying these solutions, it may indicate a more serious issue that requires professional attention.

Other errors that might show unbalances load error are: dc, Ub, U6, Ur, 1 Ub, 1U6

Error Code: LE - Water Leak Error

The LE error code on a Samsung washing machine signifies a water leak error. This code appears when the washer detects a leak in the system. It’s a safety feature to alert you before the leak causes any significant damage or flooding.

Possible Causes:

Loose Hoses: Connections between the hoses and the washer might be loose.
Damaged Hoses: Hoses could be cracked, punctured, or worn out.
Faulty Seals or Gaskets: Seals around the door or in other parts of the washer might be damaged or deteriorated.
Overflow Issues: Excessive use of detergent leading to oversuding and overflow.
Cracks in the Tub: Rare, but the tub or drum itself may have developed cracks.
Drain Pump Issues: The drain pump might be leaking due to damage or loose connections.

Fixes:

Tighten Hose Connections: Check all hose connections and tighten them if they are loose.
Replace Damaged Hoses: Inspect hoses for any signs of damage and replace if necessary.
Check and Replace Seals/Gaskets: Look for any wear or damage to the door seal and other gaskets, replacing them as needed.
Use Appropriate Detergent Amount: Ensure you’re using the correct amount and type of detergent (especially important for high-efficiency machines).
Inspect the Tub: Examine the tub for any cracks or damage.
Examine the Drain Pump: Check the drain pump for any signs of leakage or damage.

In the event of an LE error, it’s important to act quickly to prevent water damage. While some of these fixes can be performed at home, if you’re unable to locate the source of the leak or if the issue is complex, it’s advisable to seek professional help. A qualified technician can diagnose and repair leaks that might be less obvious or more technically challenging to fix.

Other water level or leakages errors related to the issue are:1E, 1C, LC, LC1, 1 1C, 1 LC

Error Code: tE - Temperature Sensor Error

The tE error code on a Samsung washing machine indicates a problem with the temperature sensor, also known as a thermistor. This sensor monitors the water temperature in the washer. When the washer displays a tE error, it suggests there’s an issue with the sensor’s functionality or its connection to the control board.

Possible Causes:

Faulty Temperature Sensor: The sensor itself might be defective or malfunctioning.
Loose or Damaged Wires: Connections between the temperature sensor and the control board could be loose or damaged.
Control Board Issues: Problems with the washer’s main control board can lead to erroneous sensor readings.
Scaling or Buildup: In areas with hard water, mineral buildup on the sensor can affect its performance.

Fixes:

Check and Replace the Sensor: Inspect the temperature sensor. If it’s faulty, replacing it is usually the best solution.
Secure Connections: Ensure that all connections between the sensor and the control board are secure and undamaged.
Inspect the Control Board: Look for any signs of damage or malfunction on the control board.
Clean the Sensor: If there’s scaling or mineral buildup on the sensor, carefully clean it off.

Dealing with a tE error often requires some technical know-how, especially if it involves checking electrical connections or replacing parts. If you’re not comfortable performing these tasks, it’s advisable to call a professional appliance repair service. We can accurately diagnose the issue and safely perform the necessary repairs.

Other temperature errors are: tE1, tC .

Error Code: 3E - Motor Dysfunction Error

The 3E error code on a Samsung washing machine signals a problem related to the motor’s function. This error typically indicates that the washer’s motor is encountering difficulty in operating as expected, which can affect the machine’s ability to spin or agitate the laundry properly.

Possible Causes:

Faulty Motor: The motor itself might be defective or worn out.
Motor Connection Issues: Connections between the motor and the control board could be loose or damaged.
Overloading: Placing too many clothes in the washer can strain the motor.
Faulty Hall Sensor: The Hall sensor, which monitors the motor’s speed and rotation, could be malfunctioning.
Control Board Problems: Issues with the washer’s main control board can lead to motor function errors.

Fixes:

Inspect and Replace the Motor: Check if the motor is functioning correctly. A faulty motor will need to be replaced.
Secure Motor Connections: Ensure that all connections between the motor and control board are tight and in good condition.
Reduce Load Size: Try washing smaller loads to see if the error persists, which can indicate an overloading issue.
Check the Hall Sensor: The Hall sensor should be inspected and replaced if it’s not working properly.
Evaluate the Control Board: Look for any signs of damage or malfunction in the control board.

Motor errors also include the codes : 3C, E3, 1 3C

Motor-related issues can be complex and might require a certain level of technical expertise to diagnose and fix. If you’re not experienced with washing machine repairs, or if the above fixes don’t resolve the issue, it’s recommended to seek professional assistance. A qualified appliance repair technician can provide a more thorough diagnosis and ensure that repairs are safely and effectively carried out.

Error Code: dE - Door Error

The dE error code on a Samsung washing machine indicates a problem with the door. It suggests that the washer’s door is not properly closed, locked, or detected by the machine, preventing the wash cycle from starting or continuing.

Possible Causes:

Door Not Fully Closed: The door might not be shut completely or securely.
Faulty Door Latch or Lock: The mechanism that locks the door could be broken or malfunctioning.
Obstruction in Door Area: Objects or debris in the door seal or latch area can prevent proper closure.
Damaged Door Seal: A damaged seal might prevent the door from shutting tightly.
Faulty Door Sensor: The sensor that detects whether the door is closed might be defective.
Control Board Issues: Problems with the washer’s control board can affect door detection.

Fixes:

Ensure Proper Closure: Check that the door is firmly closed and latched.
Inspect and Repair Door Latch: Look at the door latch for any signs of damage or wear, and repair or replace if necessary.
Clear Obstructions: Remove any foreign objects or debris from the door seal and latch area.
Check and Replace Door Seal: If the door seal is damaged, replace it to ensure a tight closure.
Examine the Door Sensor: Test the door sensor for functionality and replace it if it’s not working.
Evaluate the Control Board: Inspect the control board for any issues that might affect its ability to detect the door status.

Other door washer errors when the door is not detected as closed are : dS, d5, FL, LO, L0, dE1, dE2, dC, dC1, dL, 1 dC, 1dC4, 1dC1

If the dE error persists after trying these solutions, or if you’re unsure how to proceed with more complex fixes like sensor or latch replacement, it’s advisable to consult with a professional appliance repair technician. Our experts can accurately diagnose the problem and ensure that repairs are done safely and effectively.

Error Code: HE - Heating Error

The HE error code on a Samsung washing machine indicates a heating error. This error appears when the washer fails to heat the water to the required temperature during a wash cycle. It signifies an issue with the heating system, which is essential for wash cycles that require warm or hot water.

Possible Causes:

Faulty Heating Element: The element responsible for heating the water might be damaged or malfunctioning.
Wiring Issues: Connections and wiring to the heating element could be loose or damaged.
Faulty Thermistor: The thermistor, which monitors the water temperature, might be defective.
Control Board Problems: The washer’s main control board could have an issue, leading to improper heating control.
Water Supply Issues: Inadequate hot water supply from the household system (less common).

Fixes:

Check and Replace Heating Element: Inspect the heating element for damage. If it’s faulty, replace it.
Secure Wiring Connections: Ensure all connections to the heating element are secure and in good condition.
Replace Faulty Thermistor: If the thermistor is not working correctly, it should be replaced.
Inspect the Control Board: Check the control board for any signs of malfunction or damage.
Verify Hot Water Supply: Ensure your home’s hot water supply is functioning properly.

The HE error code typically involves issues with the heating element or related components. While some of these fixes, like checking connections, can be done at home, dealing with electrical components or deeper mechanical issues often requires technical expertise. If you’re not comfortable handling these parts, or if the problem persists after attempting the simpler fixes, it’s recommended to contact a professional appliance repair service for a safe and accurate repair.

When the is heater problems with the washer you might also see the errors: HC, HE1, Hr, 1 HC.

Error Code: E2 - Jammed Button Error

The E2 error code on a Samsung washing machine indicates a problem with a stuck button on the control panel. The machine has detected that one of the buttons is not releasing correctly after being pressed.

Possible Causes:

Debris or Spillage: Something might be stuck around the button, causing it to stick.
Wear and Tear: Over time, buttons can wear down and may not spring back as they should.
Control Panel Malfunction: The control panel could have an electrical issue causing the button to not function properly.
Moisture: Excess moisture or humidity can affect the control panel’s operation.

Fixes:

Clean Around the Buttons: Gently clean around the buttons to remove any debris or spills.
Dry the Control Panel: If moisture is present, carefully dry the area without using excessive heat.
Reset the Washer: Unplug the machine for a few minutes to reset the electronics, which might release the button.
Contact Professional Help: If the button remains stuck or the error persists, it’s advisable to contact a professional technician, as the control panel might need repair or replacement.

For accurate troubleshooting and safety, consult the user manual or Samsung’s official support before attempting to fix any error codes. If the issue continues after trying the suggested fixes, professional repair services will be necessary to resolve the problem correctly.

If you are dealing with jammed buttons problems with your Samsung washer you might also see the codes: bE2, 6E2, BE2, 8E2

Error Code: OE - Overfill Error

The OE error code on a Samsung washing machine indicates an overfill error. This error occurs when the washer detects too much water in the drum, either during or after the fill cycle. It is a precautionary signal to prevent water from spilling or causing damage.

Possible Causes:

Faulty Water Level Sensor: The sensor that measures the water level in the drum might be malfunctioning, incorrectly indicating an overfill.
Stuck Water Inlet Valve: The valve that controls water flow into the drum may be stuck open, allowing too much water in.
Control Board Issues: Problems with the washer’s main control board can lead to erroneous water level readings.
Pressure Hose Blockage: A blockage in the pressure hose can cause incorrect water level readings.
Faulty Pressure Switch: The switch that helps detect the water level might be defective.

Fixes:

Inspect and Replace Water Level Sensor: Check the water level sensor and replace it if it’s not working correctly.
Check Water Inlet Valve: Ensure the inlet valve is functioning properly and not stuck in the open position.
Examine Control Board: Look for any issues with the control board that might affect water level regulation.
Clear Pressure Hose: Check for and clear any blockages in the pressure hose.
Replace Faulty Pressure Switch: If the pressure switch is malfunctioning, it should be replaced.

Other button-related error codes that you may encounter on a Samsung washer include 0E, OC, 0C, 1 OC, 1 0C.

The OE error is generally related to the water level control system within the washer. While some of these solutions might be within the capability of a DIY enthusiast, others, particularly those involving electronic components, might require professional expertise. If you are unsure about tackling these repairs or if the problem continues after trying basic fixes, it’s advisable to contact a professional appliance repair service. We can provide a more thorough diagnosis and ensure that the necessary repairs are conducted safely and effectively.

Error Code: SUd (or SUD) - Excessive Suds Error

The SUd (or SUD) error code on a Samsung washing machine indicates an issue with excessive suds or foam inside the drum. This error typically occurs during the wash or rinse cycles when there’s an overabundance of soap suds, which can interfere with the washing machine’s ability to wash and rinse the laundry effectively.

Possible Causes:

Overuse of Detergent: Using too much laundry detergent, especially in high-efficiency (HE) machines.
Non-HE Detergent Use: Using regular detergent in a high-efficiency washer, which is designed for low-sudsing HE detergents.
Residual Soap Buildup: Accumulation of soap residue from previous washes.
Soft Water: Excessive sudsing can occur in areas with soft water, even with the correct amount of detergent.
Laundry Additives: Certain fabric softeners or other laundry additives can increase sudsing.

Fixes:

Reduce Detergent Usage: Use less detergent, especially if you have a high-efficiency washer. Follow the manufacturer’s guidelines for detergent use.
Switch to HE Detergent: If you own an HE washer, ensure you’re using HE detergent, which is designed to produce fewer suds.
Run a Cleaning Cycle: Clean your washing machine to remove any residual soap buildup.
Adjust for Soft Water: If you have soft water, reduce the amount of detergent you use.
Moderate Laundry Additives: Be cautious with fabric softeners and other additives that might increase suds.

The SUd error is usually more of a usage issue rather than a mechanical fault. It often can be resolved by adjusting the type and amount of detergent used. However, if the error persists after making these changes, or if you suspect a more complex issue, consulting a professional appliance technician can be a prudent step. Our experts can help determine if there’s a deeper problem causing excessive sudsing.

Other excessive suds error codes that you may see on a Samsung washer include 5UD, Sd, 5d, SUdS, 5Ud5.

SDC, 5DC Detergent Drawer Error

The Detergent Drawer Error in a washing machine indicates an issue with the detergent drawer, typically meaning it hasn’t been closed properly. This error is identified when the machine detects that the drawer, where detergent and fabric softener are added, is not fully shut. The proper closure of the drawer is essential for the smooth operation of the washing cycle, as it ensures the timely release of detergents and fabric softeners into the wash.

ddC, dC3 Add Door Error

The ddC or dC3 error code on a Samsung washing machine indicates an “Add Door Error.” This error is specific to models with an additional smaller door (Add Door) within the main door, which allows for adding laundry mid-cycle. The error signifies that the Add Door is not properly closed or locked.

Cb, C6 Calibration Mode

The Cb or C6 error code on a Samsung washing machine relates to the Calibration Mode of the machine. These codes typically indicate that the washing machine has entered into or requires calibration. Calibration mode is designed to ensure the washer is balanced and functioning correctly, especially after initial installation, relocation, or when experiencing spinning issues.

CL Child Lock

The CL error code on a Samsung washing machine indicates that the Child Lock feature is activated. This feature is designed to prevent accidental changes to the washing cycle by locking the control panel. It’s particularly useful in households with children, ensuring they cannot tamper with the machine’s settings or operation.

dn Downloading

The “dn” code on a Samsung washing machine typically refers to a downloading process. This indicates that the washer is in the midst of downloading a software update or a specific wash cycle via a connected smart system. Modern Samsung washers often have smart capabilities, allowing them to receive updates and new features through a Wi-Fi connection.

Other Errors

If your washer is signaling an error through blinking lights or displaying icons, you can find detailed information on what these errors might indicate by visiting Samsung’s official support page at Samsung Washer Error Troubleshooting. This resource will provide you with guidance on the meanings of different error codes and the steps you can take to address them.

Get Your Samsung Washer Fixed Right

If you've successfully diagnosed and resolved the issue with your washer, fantastic! However, if you're not particularly tech-savvy or the problem persists, that's exactly what our technicians are for. They're ready to pinpoint the exact cause of the issue. Often, what appears to be the problem on the surface might just be a symptom of another underlying issue. It's crucial to get a professional diagnosis to address the root cause effectively. Reach out to us, and we'll arrange for a technician to examine your Samsung washing machine, ensuring your laundry routine is back to normal in no time.

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